Contact Privacy Com Customer Service

I have been using Privacy.com for years, and the service when it works is great. They have an amazing business model here and again, when it works, it's fantastic.
Backstory:
I had a password license for a program I use that I needed to use one time.

I paid for a "license" to use the program, which I later found out was a "license subscription" when the "license" renewed. I went to cancel the subscription service and discovered that the cancellation process involved giving even more of my information than was needed for the license. I remembered seeing an advertisement for Privacy.com and thought this could be cool, I could create one-time use cards for things I only needed one time use for, and it came with an abundance of other cool features like "merchant locked" cards. I started using Privacy.com for all of my online transactions including, and especially my recurring payments.

Having a separate card for each service that I could pause, or cancel put the control back into my hands where, and when, my money went.
Problem:
I tried to create a card the other day, and it failed to create because my account was "paused". I looked into it and discovered I had my account "paused" because I added a funding source to my account as I have multiple bank accounts. I looked online to see if there was a way to fix the account paused issue myself, and the only thing I could find was "email support@***.com" so I did that. I got an automatic reply response "we're working on it, We'll try to get it done in 24 hours, but it may take longer." I figured ok, one to two days later it'll be fine.
Then I started noticing my account transactions I use Privacy.com for were being declined.

I looked into the transaction declines in the Privacy app, and they all say "Transaction declined because account was paused" It doesn't make sense to me why they would stop the existing account funding from working when adding a new one, but they did.
It's been three days now leading into the weekend and I still haven't gotten anything except for the automatic response "we're working on it" replies from their email bot.

Meanwhile my accounts are failing to process payment, and they're starting to become suspended. Customer service is non-existent, and if I don't even get a response back by Monday at the latest by a human, I will be cancelling my Privacy.com account and reverting back to just using my credit card or looking for an alternative service to Privacy.com.
TLDR;
So Fair Warning, if you use privacy.com only connect a single funding source from your account, and instead have multiple privacy.com accounts.

I think it'll be better let customers know if you have problems getting an account to make sure all information is correct/updated me I have new information but my mailing address is still the same I barely be at my new address ( I'm a truck driver and I take care of business on the road and use my debit/credit card purchases on the road )